// solution · whatsapp ai agent

Qualify WhatsApp requests and hand them over with context.

We connect WhatsApp Business to an agent that uses approved context, replies within defined rules and hands requests to a human when needed.

View the full system

// what’s blocking you today

What’s costing you clients on WhatsApp today

Clients write, but the request has no clear owner

The conversation waits in an inbox while the sales context remains scattered.

Known questions are handled and the right person receives the context.

Your team answers the same questions on loop

Hours, prices, availability: the same messages come back every day and eat up time on obvious answers.

The agent absorbs the recurring questions, your team focuses on the rest.

No way to know who was followed up, or when

Without a shared system, conversation context can remain on one person’s phone and be invisible to the rest of the team.

Conversations included in the agreed scope can be logged and shared with authorized team members.

Conversations are disconnected from customer context

Messages, CRM records and website requests do not always share the same status or owner.

The channel can be connected to the customer process and its validation rules.

// what we install

What the agent actually does

Natural-language requests

Depending on the approved model and configuration, the agent can process normally phrased requests beyond a fixed menu of choices.

Rule-based response flow

Known requests follow an approved response path; uncertain cases can be routed to a human.

Wired into approved data

The agent is configured to use approved sources such as your FAQ, catalog or documentation; sensitive or uncertain cases can be routed to human review.

Qualification and hand-off

Defined qualification rules can flag a relevant request and pass the context collected so far to a human.

Human escalation rules

Requests outside the configured scope can be routed to a human instead of receiving an automatic answer.

// frequently asked questions

Clear before your free audit.

No, it absorbs repetitive questions and qualifies requests, so your team can focus on what really needs a human.

During the audit, we assess the official WhatsApp integration suited to your account and use case.

Yes, an AI output can be wrong. The system is designed to use approved sources and route ambiguous or sensitive cases to a human, with controls defined during scoping.

It depends on the approved knowledge base and the connections to your CRM, calendar or other tools. We scope these dependencies during the audit.

// see also

Map the WhatsApp conversation that should reach your team with better context.

The audit maps the current journey and clarifies the next useful decision.

No commitment and no tool imposed.